Get Reviews: 5 Steps for Contractors

Written by Bryce G. | Dec 28, 2023 5:40:00 PM

In today's digital age, online reviews have become increasingly important for businesses to thrive and grow. For contractors and builders, positive online reviews can mean the difference between landing new projects and losing out to competitors. However, getting customers to leave reviews can be a challenge. That's why we have put together this comprehensive guide with 5 proven steps to help you get more online reviews for your contracting business.

Step 1: Provide Excellent Service

The first and most important step is to provide excellent service to your clients. Satisfied clients are more likely to leave positive reviews and recommend your business to others. Focus on delivering quality work, meeting deadlines, and being attentive to their needs. This will not only result in more positive reviews but also build trust and loyalty with your customers.

Step 2: Ask for Reviews

One of the easiest ways to get more online reviews is to simply ask for them. After completing a project, ask your customer if they would be willing to leave a review on your business's website or social media pages. Provide them with specific links or instructions on how to do so, and even follow up with a friendly reminder if needed. Most customers are happy to oblige if they are satisfied with your work.

Ready to review us? Start HERE.

Step 3: Utilize Review Platforms

There are many review platforms available such as Yelp, Google My Business, Angie's List, and HomeAdvisor, to name a few. Utilizing these platforms can be a great way to build your online presence and receive more reviews. Set up a profile for your business with each relevant platform, and encourage customers to leave their reviews. This will also make it easier for potential clients to find and evaluate your services online.

Step 4: Offer Incentives

Offering incentives can be an effective way to encourage customers to leave reviews. You can offer discounts, free services, or other perks to customers who leave reviews on your website or review platforms. This not only incentivizes customers to leave reviews but also shows that you value their opinion and want to reward them for taking the time to share their experiences.

Step 5: Respond to Reviews

It's important to respond to both positive and negative reviews. For positive reviews, express your gratitude and appreciation for their business. For negative reviews, apologize for any issues and offer solutions or suggestions on how to rectify the situation. This shows potential customers that you care about their experience and are willing to go above and beyond to ensure satisfaction.

Getting more online reviews for your contracting business is a vital part of building a successful online presence. By following these 5 proven steps, you can increase the number of positive reviews, attract more clients, and ultimately grow your business. Remember, delivering excellent service, asking for reviews, utilizing review platforms, offering incentives, and responding to reviews are all essential components to getting more online reviews for your contracting business.

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